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Ohio changes unemployment claims process

COLUMBUS — In an effort to streamline claims processing and expedite payments, the Ohio Department of Job and Family Services has implemented a new weekly claim filing process for Ohioans who have been approved to receive unemployment benefits. Starting Sunday, individuals filing weekly claims should do so on the day of the week specified below, based on the first letter of their last name.

A-H should apply on Sunday, I-P should apply on Monday, Q-Z should apply on Tuesday and everyone can apply Wednesday-Saturday.

To ensure fastest processing, claimants also should set their correspondence preference to “electronic,” as opposed to U.S. mail.

“The new process will help relieve pressure on our system so that claims can be filed more easily and paid more quickly,” said ODJFS Director Kimberly Hall. “Once a claim is processed, payment can be made by direct deposit within three business days.”

Ohioans can submit initial applications for benefits at any time. ODJFS encourages individuals to apply online at unemployment.ohio.gov.

Those without internet access or who need assistance can file by phone at (877) OHIO-JOB (1-877-644-6562) or TTY at (888) 642-8203, 7 a.m. to 7 p.m. Monday through Friday, 9 a.m. to 5 p.m. on Saturdays and 9 a.m. to 1 p.m. Sundays. First-time applicants should be prepared to provide their name and Social Security number as listed on their Social Security card and, if they are unemployed as a result of COVID-19, the mass-layoff number 2000180.

For answers to frequently asked questions about COVID-19-related unemployment claims, visit unemployment.ohio.gov.