Columbia Gas suspends late payment charges

Published 11:55 am Saturday, April 11, 2020

Columbia Gas continues to suspend late payment charges until June 1.

Columbia Gas of Ohio knows this could be a time of financial hardship for customers and will continue suspending late payment charges until June 1.

Additionally, Columbia Gas has also voluntarily suspended shutoffs for nonpayment and is offering the most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19.

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Columbia offers a variety of options to help customers manage their billing and payment including flexible payment plans, suspended late payment charges until June 1 and and budget plan billing.

Customers are urged to reach out to Columbia Gas at the first sign they may have trouble paying their bill, so the company can work with them.

Customers may qualify for assistance for a number of human services. The CARES (Coronavirus Aid, Relief, and Economic Security) Act has allocated additional funding to programs like the Low-Income Home Energy Assistance Program and the Community Services Block Grant to help support income qualified customers.

These programs can help individuals and families covers costs related to energy bills, employment, education, transportation, food, housing and more. Customers with questions can call 1-800-344-4077.