King’s Daughters Health System introduces KD Chat

Published 12:00 am Saturday, July 9, 2022

ASHLAND, Ky. — King’s Daughters Health System is adding a new way to interact with its team.

KD Chat will connect users directly with the King’s Daughters Access Center team with several options, including scheduling a primary care physician appointment, scheduling a screening mammogram and scheduling a COVID-19 test or vaccine.

It can be accessed through a desktop computer, tablet or smartphone.

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The chat feature went live on on July 6. A link will be available at the bottom left of every web page.

The service will be available 24 hours a day, seven days a week. KD Chat services will be through the experienced team at the King’s Daughters access center, which has provided these services via telephone for many years.

The access center employs more than 90 scheduling experts locally.

How KD Chat works

To get started, site visitors will be asked to provide a few bits of identifying information, including name, date of birth and part of their Social Security Number.

From there, visitors can use the chat function to:

• Schedule or cancel a primary care appointment

• Schedule a COVID test

• Schedule to receive a COVID vaccine

• Schedule a screening mammogram